6 Ways To Say “Thanks”

In my travels as a court reporter and even more in my growing-up of my court reporting agency, I have found the power of the Thank You to be amazing. You'd be surprised how surprised people are when I follow up the ordering of a court reporter with a thank you -- or stopping by their office with goodies. Saying thank you is extremely powerful in marketing and life!

Here are some suggestions for thanking people at work, at home, and in the community.

1. Just Say Thanks.
When you just say Thank you you don't just stop there. You tell the person specifically what it is you appreciate and why you appreciate it. Thank you for doing X for me. It saved me a huge headache.

2. Send An Email.
Sometimes a quick email Thank you is all it takes. Commensurate with the level of the deed done for you, is the level of verbiage in your email. Thanks for lunch... suffices when someone does something simple like brings you back lunch to eat in. Thanks for doing that project... might not be enough when it was something cost the person more time or energy to help you. Think about what you would want to hear and how you would want to be thanked. Maybe email is not the right choice.

3. Thank You Cards.
These are great because so few of us take time to write and mail them. The thank you cards that I sent after someone has ordered a deposition for the first time really adds a professional touch to my service. It makes the relationship more meaningful when I send it written in my own handwritting.

4. Pick Up The Phone
Place an unexpected phone call just to say Thank you. Connecting verbally adds warmth to your appreciation even if you reach voice mail.

5. Present A Small Certificate.
Half-page certificates take up less space if displayed and are as meaningful as full sized certificates. They tend to draw attention because they are different.

6. Flowers!
Give a single flower from your garden, flowerpot, or florist, with a verbal Thank you or a note.

(Special thanks to Jo Condrill for some of the above ways to say thanks.)
Monday, June 11, 2007

Todd Olivas

Todd Olivas is a court reporter and entrepreneur.
He founded TO&A in 2003.

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